General
LunarPages is a well known host which has been operating out of Los Angeles, CA since 2000. After building a solid reputation for reliability and support in theshared hosting market, LunarPages has branched out to Dedicated, Reseller andVPS hosting.
- Datacenter locations: Los Angeles CA, Riverside CA and Las Vegas NV –Datacenter photos »
- Call center location: La Habra, California.
- Customers: 150,000 +
- Created: 2000
- CEO: Ron Riddle
- Parent company: Add2Net
User experience
Our Lunar Pages test site showed to be very responsive. FTP transfers were equaly fast and the control panel did not hang at any time.
...
- Control panel: proprietary + link to standard cPanel 11 – Up to date
- Application installer: Fantastico Deluxe – Up to date
- Ticketing: proprietary
Access to the standard cPanel can be a little hard to find at first but you can always just use your-site-url/cpanel.
A few SSL domain mismatch alerts are annoying and might pose a light security threat.
Only a single concurrent FTP connection is possible. This is annoying if you want to update your site often with large amounts of files. You will not be able to parallelize uploads.
Customer satisfaction
Users typically choose LunarPages for their brand recognition and long experience. Their platform is time proven and their support staff well trained.
Technical specs
- PHP version: 5.2.4 – Up to date.
- MySQL version: 5.0.27
- Apache version: 1.3.39
- GD library: 2.0.28 – Good.
- Perl version: 5.8.8
Security
LunarPages is running suPHP and there is strong isolation between user accounts.
SFTP is not available.
Overall security is good.
Hosting Plans
 | Basic | Business |
|---|---|---|
| Monthly fee (× 1 mo) | - | $24.95 |
| Monthly fee (× 3 mo) | $9.95 | - |
| Monthly fee (× 6 mo) | $8.95 | $23.95 |
| Monthly fee (× 12 mo) | $22.95 | |
| Monthly fee (× 24 mo) | $21.95 | |
| Disk space | 1,500 GB | Unlimited |
| Transfer | 15 TB | 15 TB |
| Included domain name | free | 4 free domains |
| Domains per account | Unlimited | Unlimited |
| MySQL databases | Unlimited | Unlimited |
| b2evo auto install | yes | yes |
| Dedicated IP | option | included |
At this time LunarPages provides the largest storage space and, more usefully, an impressive monthly transfer allowance of 15 TB!
Support Options
- Phone support: Monday through Friday, 6:00 am to 8:00 pm PST/PDT
- US / International: +1 714-521-8150
- Toll Free UK: +44 0800-072-9150
- Email support: 24/7/365
- Technical support: support(at)lunarpages.com
- Sales: sales(at)lunarpages.com
- Billing: billing(at)lunarpages.com
- Dedicated servers: dedicated(at)lunarpages.com
- Ticketing system: http://desk.lunarpages.com/
- Knowledge base / FAQ
- Online tutorials
- Forums
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We have signed up for another web site "we-dance.info" and chose lunarpages
Was with lunarpages for 4/5 years.. just in the last month I've have three outages. One for a day and a half the second for 3days!! Straight!! and most recently my email has gone down, three strikes their out! I'm shopping for someone else. Other than the past month they were decent, but didn't feel that their customer support was that great through this experience.
Just beware, that if you plan to host the large amount of big files, you'll face a problem with Lunar. They'll ask you to delete the files. 1500Gb promise is not valid.
great service no issues
Been with LunarPages for six months now and am running five sites through them, two mostly static, one a blog site, one a combination of static, blog, forums, and a custom database. All of these have been flawless, not a single known incident of downtime, perfect responsiveness, and their service has been excellent. I am more than happy!
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