HostGator Profile
Hostgator has become one of the most well-known web hosts by doing something simple yet uncommon in the business: delivering top-rate products, keeping their promises and answering their support calls. And of course, by having a great logo.
Hostgator offers web hosting through three different plans with names that fit the company logo: Hatchling, Baby and Swamp. All these plans include unlimited disk space and bandwidth. For customers with higher demands, there are several packages for reseller hosting and dedicated servers.
Hostgator provides support through email, fax, phone and live chat 24/7. They also guarantee a 99.9% uptime, granting customers a full month's refunds if they fail to keep deliver. Hostgator doesn't bind its customers to long-term contracts; the agreement can be canceled at anytime. If you should choose to leave within the first 45 days, you will receive a full refund with their money-back guarantee.
Ratings & reviews of HostGator
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Average rating based on Editorial and User Reviews
Pros:
- 45 day Money Back Guarantee
- 99.9% Uptime Guarantee
- 24/7 Free Live Chat Support
Cons:
- They dont have Windows hosting
HostGator Editorial Ratings and Reviews
The popular hosting provider HostGator are relatively new in the industry but they are already providing services to more than 150,000 customers making them one of the fastest growing companies in the US. HostGator claim to "eat up the competition" and the quote is actually not far from the truth. Their products are of the highest quality and the customer support delivers exactly what you would expect and then some more. In June of 2008 HostGator performed a satisfaction survey which showed that around 90 % of their customers were satisfied with the services they got from HostGator. We don't know if there's much more we can say about this hosting provider - check them out, we think that you will be more than pleased.
HostGator Reviews
Ive had host gator going on 2 years now. I manage all of my domains and some client domains on my hosting configuration. One of the best things about host gator, is the availability of a contact agent who is knowledgeable, helpful, and urgent when an issue arises. Many other hosts have a email support system that takes days to even get a hint at what an issue is..host gator has a chat that is always running!
Yes, Host Gator is great and very stable BUT.. very important, they won't even mention on their "plan comparition chart" the limit of processes you can run in background, which in the Baby plan is 20. Let me give you an example, if you have 1 domain, and 20 email accounts using IMAP (blackberry, iphone, etc) it doesn't matter if you are using as little as 100MB of space, you will not be able to use it with more domains, because you will max out the number of procceses allowed to run.. and this sucks, this is the way Host gator limits their users, they offer unlimited space, unlimited everything, but very limited number of processes.. Beware.
I have used several hosting companies since 1998 and have had many colorful experiences. HostGator is the only hosting company I would recommend to friends without any hesitation. Honestly, I have had one or two small issues with the tech. support team but, in the end, both tickets were escalated and resolved in just a few hours. This is also the only host I have ever used that really does give their customers 99.9/100% up time. I am extremely happy with this company's service.
So far I am satisfied with their service. My site splendorhost.com is running without any problem since I have hosted on a gator server.
This host has very extensive support. They have live chat and they will respond to support tickets in 15 minutes at 3 AM! Never had any trouble with my site being down either. They seem to have a decent knowledge about their systems as well.
HostGator has been great so far (3 months). Very easy to set up, zero downtime, great value
I'm with Host Gator for almost a year now. I was attracted by the fame of their support, and by their honest policy to customers. I can tell by now, that I am not disappointed, and everything said about their excellent technical support is true. I recommend Host Gator as a reliable hosting provider.
I highly recommend this hosting company. Tech support is great with the live chat they provide. Great value.
I have 2 hosting accounts and a dedicated server with this provider. I have been using their services for about 4 years now and I can tell you they are best I have ever dealt with. Their support is easy to access, they are quick to respond to my needs and down time is virtually never happens, You can depend on and I highly recommend HostGator.
HostGator is an okay webhost and I would recommend it. The cPanel is somewhat easy to use and many folks like it more. The only complaints I have is the domain costs which are pretty high.
Good hosting provider, quick online support.
Great experience so far!
I just recommended them to a customer for having high ratings and excellent service. The site has been down for the entire day !!! not good !
So, what can I say about Hostgator? Well I can begin with mentioning that they've hosted my site for about a year now and I have no complaints. Everything has been working exactly as it should and their support-team is friendly, knowledgeable and helpful. I've personally never experienced any downtime such as the one "Lovie Hobbs" describes…
I have a personal website hosted with hostgator for almost a month. I'm very impressed by their super fast servers. My site hasn't experienced any downtime since I've been with them. If you have a problem. They have 24/7 live chat, toll free phone support, a ticket system, and a very user friendly forum. I highly recommend Hostgator.
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